Alisha Stone

Digital solutions & delivery specialist


Currently based in Melbourne, Victoria

Solutions for RACV


Year: August 2021 - present

Roles: Solution Architect & Business Solutions Analyst

Company: RACV

More info:


  • Digital & delivery strategy
  • Digital transformation
  • Stakeholder management
  • Solution diagramming
  • Process diagramming
  • Operational strategy
  • Solution architecture
  • Business analysis
  • Enterprise solution design
  • IT governance
  • Mentoring & support

Selected initiatives

  • Property Stride PoC
  • Arcline: Chapter MVP
  • Arcline: Chapter BAU
  • DBC / IAG PoC
  • Acquire Journey discovery
  • Holiday Packages
  • Tours & Cruises
  • Member Benefits
  • B2B EHA platform
  • Growth Portfolio - foundations
  • Growth Portfolio - operating model
  • GEBOT governance panel
  • Business Operations uplifts


At RACV, I've worked across a range of divisions, including Home & Energy and Leisure, Travel & Experiences.

My work focuses on articulating solutions to achieve business objectives, along with forming smooth pathways through delivery—with people, product, process, and tech all considered equally.

Typical tasks:

  • Creation of operating models for innovation teams to supercharge their delivery capability
  • Business context diagrams, solution diagrams, architecture roadmaps, process diagrams
  • Requirements elicitation and workshopping, options analysis
  • Articulation of current state, target state, and transition states
  • Ensuring solutions align with broader enterprise strategies and compliance standards
  • Guidance to stakeholders on how to best design, build, deploy, and maintain solutions
  • Facilitation of discovery and workshops, project management
  • Extensive stakeholder management
  • Working / governance group consultation
  • Mentoring and guidance
Back to overview