Solutions for RACV
Details
Year: August 2021 - present
Roles: Solution Architect & Business Solutions Analyst
Company: RACV
More info: racv.com.au
Skills
- Digital & delivery strategy
- Digital transformation
- Stakeholder management
- Solution diagramming
- Process diagramming
- Operational strategy
- Solution architecture
- Business analysis
- Enterprise solution design
- IT governance
- Mentoring & support
Selected initiatives
- Property Stride PoC
- Arcline: Chapter MVP
- Arcline: Chapter BAU
- DBC / IAG PoC
- Acquire Journey discovery
- Holiday Packages
- Tours & Cruises
- Member Benefits
- B2B EHA platform
- Growth Portfolio - foundations
- Growth Portfolio - operating model
- GEBOT governance panel
- Business Operations uplifts
Overview
At RACV, I've worked across a range of divisions, including Home & Energy and Leisure, Travel & Experiences.
My work focuses on articulating solutions to achieve business objectives, along with forming smooth pathways through delivery—with people, product, process, and tech all considered equally.
Typical tasks:
- Creation of operating models for innovation teams to supercharge their delivery capability
- Business context diagrams, solution diagrams, architecture roadmaps, process diagrams
- Requirements elicitation and workshopping, options analysis
- Articulation of current state, target state, and transition states
- Ensuring solutions align with broader enterprise strategies and compliance standards
- Guidance to stakeholders on how to best design, build, deploy, and maintain solutions
- Facilitation of discovery and workshops, project management
- Extensive stakeholder management
- Working / governance group consultation
- Mentoring and guidance
